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Privacy Policy for Your bh998 Account

We collect what we need to run your account, process your bKash and Nagad deposits, verify withdrawals and keep the lobby secure. You control your data and can request changes or deletion through the channels below.

Account data protectionWallet verification recordsContact us anytimeRequest your data copyDelete account option
bh998 Privacy Policy for Your bh998 Account
DATA HANDLING

How We Protect Your Information

Your account and payment data sit behind encrypted connections. Withdrawal verification documents are stored separately from lobby activity logs. We keep records only as long as needed for transaction history and regulatory requirements, then purge them. You decide what happens to your data.

Encrypted Transfers

All bKash, Nagad and Rocket deposit data travels over SSL-encrypted channels. Payment processor APIs use token-based authentication so your wallet PIN never reaches our servers.

Cookie Notice

We use session cookies to keep you logged in and preference cookies to remember your language choice. No third-party advertising trackers run on the lobby. You can clear cookies in your browser anytime.

Data Retention Limits

Transaction logs are kept for five years to meet financial record rules. Game session data is purged after ninety days unless tied to an open dispute. Closed accounts are anonymized after final payout clears.

Your Rights

Request a JSON export of your account data, update contact details or ask for full deletion through live chat or the privacy email. Deletion happens within two weeks unless a withdrawal is pending.

PRIVACY CONTACT

Reach Us About Your Data

If you want to see what data we hold, update your details or request account deletion, use any of these channels. Live chat gets you an answer within minutes during active hours. Email works for detailed requests that need documentation attached.

Team online

Live Chat

Open the chat bubble in the lobby footer to ask about your data records, request a copy or start a deletion process. Active during Bangladesh daytime and evening hours.

Privacy Email

Send data requests or questions to the support email shown in your account dashboard. Include your registered mobile number so we can verify the request. Response within two business days.

Account Settings

Update your email, mobile number and password directly in account settings. For data export or deletion, use live chat or email since those require manual verification steps.

Common Privacy Questions

We collect your mobile number, email address, device identifiers and IP address during registration. When you deposit via bKash, Nagad or Rocket, we log the sender account number to match the transaction to your account.

Yes. Contact live chat or send an email to the privacy address in your account dashboard. Include your registered mobile number for verification. We will send a JSON file with your account, transaction and lobby activity records within five business days.

Transaction and withdrawal records are retained for five years under financial regulations. Game session logs are purged ninety days after account closure. Personal identifiers like email and mobile number are anonymized once all obligations clear.

We share payment details with bKash, Nagad and Rocket processors to clear deposits and withdrawals. Game providers receive session tokens to load live tables and slot rounds but do not see your personal contact information. We do not sell data to advertisers.

Open live chat or email the privacy address shown in account settings. Verify your identity with your registered mobile number. Deletion is processed within fourteen days. Outstanding withdrawals or bonus terms must clear first before we can complete the request.

We use session cookies to keep you logged in and preference cookies for language selection. No third-party advertising cookies run on the site. You can disable cookies in your browser, but login and some lobby features will break.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.